Sources list for THE FLIGHT ATTENDANT DUTIES BOOK:

Vandermark, M. J. (1991). Should flight attendants be included in CRM training? A discussion of a major air carrier's approach to total crew training. International Journal of Aviation Psychology, 1, 87-94.
Flight Crew Management

Torbenson, Eric. "Flight Attendants' Union Reacts to Contract Offer from Southwest Airlines." Dallas Morning News, February 14, 2004. High Beam Research, 20 February 2004, http://www.highbeam.com/library/doc3. asp?DOCID=1G1:113252644&num=11#BestHit Torbenson, Eric. "Flight Attendants' Union Reacts to Contract Offer from Southwest Airlines." Dallas Morning News, February 14, 2004. High Beam Research, 20 February 2004, http://www.highbeam.com/library/doc3. asp?DOCID=1G1:113252644&num=11#BestHit
Aer Lingus and the Airline Industry

Wiegmann, D. A., Goh, J., & O'Hare, D. (2002). The role of situation assessment and flight experience in pilots' decisions to continue visual flight rules flight into adverse weather. Human Factors, 44(2), 189+. Retrieved August 8, 2005, from Questia data
Aircraft Accidents

National Transportation Safety Board. (1989). Safety report: General aviation accidents involving visual flight rules flight into instrument meteorological conditions (NTSB/SR-89/01). Washington, DC
Aircraft Accidents

Wikipedia: Saudia Flight 163. (3 Aug 2004). Retrieved November 5, 2004, from http://en.wikipedia.org/wiki/Saudia_Flight_163.
Saudi Arabian Airlines Flight 163

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